Volt Workforce Solutions Outbound Customer Service Representative in Agoura Hills, California

Outbound Customer Service Representative in Agoura Hills, CA at Volt

Date Posted: 1/10/2019

Job Snapshot

  • Employee Type: Contingent

  • Location: Agoura Hills, CA

  • Job Type: Call Centers

  • Duration: 24 weeks

  • Date Posted: 1/10/2019

  • Job ID: 157013

  • Contact Name Volt Branch

Job Description

We are seeking Outbound Customer Service Representatives to join our clients team!

The ideal candidate will be responsible for helping customers by providing follow up outbound customer calls regarding products and service information. Come work in a friendly, business casual environment!

Responsibilities:

  • Handle daily outbound customer calls

  • Provide information about the products and services

  • Troubleshoot and resolve product issues and concerns

  • Document and update customer records based on interactions

  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in call center outbound customer service, sales, retail, or other related fields

  • Ability to build rapport with clients

  • Ability to prioritize and multitask

  • Friendly, Positive, and professional phone demeanor

  • Excellent written and verbal communication skills

Volt is an Equal Opportunity Employer

In order to promote this harmony in the workplace and to obey the laws related to employment, Volt maintains a strong commitment to equal employment opportunity without unlawful regard to race, color, national origin, citizenship status, ancestry, religion (including religious dress and grooming practices), creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender identity, gender expression, marital or parental status, age, mental or physical disability, medical condition, genetic information, military or veteran status or any other category protected by applicable law.