Job Information
PennyMac ServiceNow Architect in Agoura Hills, California
PENNYMAC
Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day
TheSenior ServiceNow Systems Engineer / Architect
We are seeking an experienced Senior ServiceNow Systems Engineer with a strong background in Clear Skye IAM solutions, coupled with expertise in CMDB (Configuration Management Database) and Discovery modules within the ServiceNow platform. The ideal candidate will be responsible for designing, implementing, and maintaining ServiceNow solutions, focusing on Identity and Access Management (IAM) using Clear Skye, and ensuring seamless integration with CMDB and Discovery functionalities.
The Senior ServiceNow Systems Engineer / Architect will:
ServiceNow CMDB, Discovery and Event Management:
Utilize expertise in CMDB to maintain accurate and up-to-date configuration data.
Manage and optimize the Discovery module to automate the CMDB population.
Management of the Event Management System
Application Portfolio/CSDM experience a huge plus.
CMDB Data Manager for LifeCycle management and retiring/archiving of CIs
Amazon Cloud Services Expertise
Systems Engineering:
Architect and engineer ServiceNow solutions to meet business and technical requirements.
Provide technical leadership in configuring and customizing ServiceNow modules.
Integration and Collaboration:
Ensure seamless integration between Clear Skye IAM solutions, CMDB, and Discovery modules.
Collaborate with other teams to integrate ServiceNow with other enterprise systems and applications.
Clear Skye IAM Implementation:
Lead the design, development, and implementation of Clear Skye IAM solutions within the ServiceNow platform.
Collaborate with stakeholders to understand business requirements and translate them into effective IAM solutions.
Security and Compliance:
Implement and enforce security best practices in IAM, CMDB, and Discovery configurations.
Stay abreast of industry trends and best practices to ensure compliance with relevant regulations
Troubleshooting and Support:
Act as a subject matter expert for ServiceNow-related issues, providing advanced troubleshooting and support.
Work closely with the support team to resolve incidents and implement enhancements.
Documentation:
Create and maintain comprehensive documentation for configurations, processes, and integrations.
Train and mentor team members on ServiceNow best practices.
What You’ll Bring
Bachelor’s degree in Computer Science, Information Technology, or 4 years field experience
Minimum 4 years of experience as a ServiceNow Systems Engineer
In-depth knowledge of Clear Skye IAM solutions, CMDB, and Discovery modules.
Experience with scripting languages (JavaScript, PowersShell, etc.) for ServiceNow customization
Strong understanding of ITIL principles and best practices
Clear communication skills and ability to collaborate in a team environment
Certifications:
ServiceNow Certified Application Developer (CAD) required
AWS Cloud Practitioner Foundational
Preferred Skills:
Experience with ServiceNow ITOM (IT Operations Management) modules.
Familiarity with ServiceNow Utah release or later.
Knowledge of REST and SOAP APIs for ServiceNow integrations.
Database Experience (SQL, MSSQL, MySQL, PostgreSQL, Snowflake, etc.)
Why You Should Join
As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:
Comprehensive Medical, Dental, and Vision
Paid Time Off Programs including vacation, holidays, illness, and parental leave
Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
Retirement benefits, life insurance, 401k match, and tuition reimbursement
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
To learn more about our benefits visit: https://pennymacnews.page.link/benefits
Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:
Lower in range - Building skills and experience in the role
Mid-range - Experience and skills align with proficiency in the role
Higher in range - Experience and skills add value above typical requirements of the role
Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary
$95,000 - $155,000
Work Model
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Requisition ID 24-29298
Location US-CA-Agoura Hills
Position Type Regular
Category Technology
Education Bachelor's Degree
Years of Experience 7
salary $95,000 - $155,000