NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?

The Director of Quality and Commissioning is responsible for leading the team of Quality & Commissioning Managers who will ensure quality build / installation of our facilities and robust implementation of the commissioning process for all NTT GDC Americas (NTT GDCA) facilities. This includes focus on successful safety, schedule, and budget. Ensure execution of the process that is designed to identify and resolve issues early in the design and construction process to ensure reliability, safety, and cost effectiveness of NTT GDCA projects. The Director of Quality and Commissioning will lead the team in quality & commissioning efforts and overseeing third-party commissioning agents as they are engaged in NTT GDCA projects.

Working at NTT

ESSENTIAL DUTIES & RESPONSIBILITIES

• Reports Sr Director of Safety, Quality and Cx

• Primary responsibility for AMER region Quality and Commissioning efforts

• Ensure quality program is implemented to include KPI’s and continuous improvement such that repeat deficiencies are not occurring and are not impacting commissioning activities

• Manage data center commissioning project delivery strategy in alignment with the road map strategy.

• Develop, implement and ensure participation in the company Quality and Commissioning processes

• Development of Quality / Commissioning Procedures and Standards.

• Refines practices/policies and develops methods/techniques for driving solutions including development of quality / commissioning procedures.

• Provide global oversight of the contracted Commissioning Agent assigned to a Data Center construction Projects in AMER region.

• Perform / ensure site inspections are adequate to support execution of Quality and Commissioning process.

• Regularly reviews Construction Progress, QA/QC, Commissioning progress, issues, and KPI metrics to report to management.

• Coordinate meetings and activities of vendor project managers including integration of lessons learned.

• Attend scheduled owner/architect/contractor (OAC) and other project meetings, and report as necessary.

• Lead,, influence and performance manage a team of Quality / Commissioning personnel

• This role requires regular on-site presence with travel locally within region.

KNOWLEDGE, SKILLS & ABILITIES

• Technical Knowledge of MEP systems.

• Agile team leader who is additive to the team, will develop employees and seek to further success

• Excellent communication skills, both written and oral

• Proficient with MS Office Suite (Word, Excel, PowerPoint, Project)

• Ability to communicate effectively with customers and internal staff

• Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems

• Ability to operate in and promote a process-driven team environment

• Ability to logically analyze and solve problems

• Ability to effectively multi-task multiple projects

• Data Center Commissioning

• Data Center Operation and Maintenance

• Understanding of UPS systems, switchgear, generators, and critical mechanical systems

• Construction QA/QC

• Able to develop and write detailed Commissioning Scripts

• Issue identification and resolution management

• Project Management

• English Language skills

• Proficiency with MS Office (Outlook, Word, Excel, PowerPoint), MS Visio, MS Project

#GlobalDataCentersCareers

EDUCATION & EXPERIENCE

• Degree required - BSEE, associate in engineering technology.

• 7 or more years in a data center environment managing projects/operations including 5 years Data Center commissioning experience.

• Extensive knowledge of Quality management systems that can be applied to data centers.

• Data Center construction project management.

• Very Strong experience in Data Center facility maintenance, operation and/or commissioning.

• Knowledge of Electrical and Mechanical Test Equipment.

PHYSICAL REQUIREMENTS

• Ability to lift heavy equipment, up to 50 lbs.

• Use of sight, hearing and voice are required as well as motor skills.

• Close visual work on a computer terminal.

• Dexterity of hands and fingers to operate any required to operate computer keyboard, mouse, and other technical instruments.

• Ability to climb ladders and worked on raised platforms.

• Ability to transition through construction projects at every phase safely

WORK CONDITIONS

• This position is expected to be remote for the foreseeable future with occasional need to be on site

• Typical data center work environment with varying temperatures and loud noises.

• Extensive daily usage of a computer or workstation.

• Travel up to 35%, to ensure quality, commission and deliver the project as client turn over dates require.

SPECIAL REQUIREMENTS

• Must be comfortable working in a high stress, fast paced environment shifting priorities.

• Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support.

• Must be available by cell phone after hours or for emergency situations.

• CPR/First Aid Certified.

• Must possess a current, valid state-issued driver’s license.

This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $157,000 - $225,000.

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Skills Summary

What will make you a good fit for the role?

Workplace type :

Hybrid Working

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

• Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

• Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.

• Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

• Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

• Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.