Office Assistant - Children, Youth, and Families (4 10hour Shifts)

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Office Assistant - Children, Youth, and Families (4 10hour Shifts)

Salary

$43,118.40 Annually

Location

Appleton, WI

Job Type

Full-time

Job Number

2402930

Department

DHHS System Support

Division

Children, Youth, and Families

Opening Date

05/02/2024

Typical Work Hours/Shift:

Monday through Thursday, 8:30 a.m. to 7:00 p.m.

• Description

• Benefits

• Questions

CORE VALUES

Invested in Serving Devoted to positively impacting our communities

Better Together Inspire unity by promoting collaboration, trust and respect

Create Progress Encourage growth through innovation to advance and succeed

Support Through Compassion Prioritize one another through communication, inclusion and transparency to bolster our community

Position Purpose

Looking for a new office position? Outagamie County is hiring an Office Assistant to work in the Children, Youth, and Families Division in Health and Human Services. The ideal candidate has customer service skills, can type at least 40 words per minute, and is able to develop and maintain spreadsheets, create charts and tables, or generate reports. The Office Assistant will perform a variety of administrative functions to assist with providing services to the public.

Apply to our Office Assistant position that works in the Children, Youth, and Families Division in Health and Human Services!

The Office Assistant performs a variety of general and specialized administrative functions to assist the Department of Health and Human Services with providing services to the public. Office Assistant staff will be cross trained within other divisions of Health and Human Services.

Location: County Administration Building at 320 S. Walnut St. in Appleton, WI 54911

Hours: Monday through Thursday, 8:30 a.m. to 7:00 p.m.

Pay is $20.43/hour with a full benefits package!

To learn more, click here: https://www.outagamie.org/government/departments-f-m/human-resources/employee-benefits-information

Key Responsibilities

The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Effectively communicating with the public. Greeting and directing the public, providing program information, answering multi-line telephone, taking messages, making referrals to other services when appropriate, and otherwise assisting the public.

• Gathers and documents information to determine client enrollment into programs. Schedules appointments. Enters data and program specific information into various computer systems, programs, and case files.

• Prepares, edits and revises various documents including correspondence, reports, meeting minutes, questionnaires, etc., from handwritten notes, recorded voice dictation, meeting information, or prior documents, using typewriter or computer and word processing and speech recognition software.

• Opens, maintains, and closes electronic or hard copy files/charts. Performs file maintenance and destruction following applicable policy and procedure. Scans documents into electronic case files.

• Develop and maintain spreadsheets, create charts and tables, or generate reports.

• Process, distribute, and/or scan mail following standard procedures.

• Processes paperwork specific to the assigned division. Prepares legal documents and processes paperwork for court actions. Opens and files court documents as appropriate. Coordinates serving the client with court documents.

• Completes background checks and performs notary duties

• May provide financial assistance functions to Department and/or clientele including depositing checks and allowances, setting up and maintaining payment accounts, preparing bills, handling petty cash and maintaining associated records, preparing billing statements, preparing requisitions or purchase orders.

• Maintains inventory of office and computer supplies, forms, papers, verify bills when received, and arranging for payment.

Education/Certifications/Experience Requirements

• Minimum of a high school diploma or GED equivalent with at least two years of office experience.

• Experience in Word, Excel, machine transcription, scanning, and public contact preferred.

• Or any combination of education and experience that provides equivalent knowledge, skills, and abilities

Required or Preferred Skills

• Knowledge of and ability to use modern office practices, procedures, and equipment.

• Skill in operation of computers and software programs utilized by the department.

• Demonstrated ability to type a minimum of 40 wpm with 95% accuracy. After the first year, will demonstrate ability to type 50 wpm with 95% accuracy.

• Effectively communicate in English. The ability to understand and follow written and oral instructions.

• Determine priorities, multi-task, plan and organize work schedule to meet deadlines and goals.

• Respect individual and their differences, and work with members of all socioeconomic groups.

• Maintain confidentiality and accountability

• Establish and maintain effective working relationships with co-workers, other county and department employees, and the general public.

• Ability to add, subtract, multiply, divide, and figure simple mathematical calculations.

• Ability to lift, carry, push, pull or otherwise move up to 20 pounds. Understand and use proper body mechanics.

OUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.

Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting: https://www.outagamie.org/government/departments-f-m/human-resources/employee-benefits-booklet

OUTAGAMIE COUNTY IS AN EQUAL-OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.