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Avient Corporation Senior IT Manager, Digital Service Delivery in Avon Lake, Ohio

DESCRIPTION: Avient Corporation provides specialized and sustainable material solutions that transform customer challenges into opportunities, bringing new products to life for a better world. Examples include: Dyneema, the world's strongest fiber, enables unmatched levels of performance and protection for end-use applications, including ballistic personal protection, marine and sustainable infrastructure and outdoor sports Unique technologies that improve the recyclability of products and enable recycled content to be incorporated, thus advancing a more circular economy Light-weighting solutions that replace heavier traditional materials like metal, glass and wood, which can improve fuel efficiency in all modes of transportation and reduce carbon footprint Sustainable infrastructure solutions that increase energy efficiency, renewable energy, natural resource conservation and fiber optic / 5G network accessibility Avient employs approximately 10,000 associates and is certified ACC Responsible Care, a founding member of the Alliance to End Plastic Waste and certified Great Place to Work. For more information, visit . WHY AVIENT: Avient Corporation is a world-class sustainable organization built on innovation, collaboration, and employee development. We are committed to providing a supportive and dynamic work environment where our diverse associates can grow and succeed, as well positively impacting our planet and the communities we serve. Our Great Place to Work culture, values, and benefits make Avient an employer of choice for top talent. We believe diversity of ideas and backgrounds gives us the creativity to be successful in a rapidly changing world. In support of this, we stress equality of opportunity for all qualified individuals in accordance with applicable laws. Decisions on hiring, promotion, development, compensation or advancement are based solely on a person's qualifications, abilities, experience and performance. Avient Corporation is a drug free workplace. Avient is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, protected veteran's status, or other legally protected classification in accordance with applicable federal, state and local law. Job Summary The Sr. Manager, Digital Service Delivery, is part of a dynamic global IT organization that supports the company's mission and focus on innovation and sustainability, comprised of the '4 Ps' - Product, Planet, People, and Performance. This keystone role is responsible for facilitating transformative change within the global IT department via the provision of a world-class IT service management and delivery platform. This Sr. Manager will have a proven record of driving change, automation, self-service and innovation across large IT organizations to best practice ITIL standards. Collaboration will be critical in aligning with other Infrastructure, Operations and Applications leadership in transforming and evolving our operational support models, processes, systems and metrics to ensure we exceed the expectations and demands of our rapidly growing global business. This leader will be responsible for the team providing global platform services through ServiceNow, including but not limited to ITSM, asset management, change management, resource and demand management, project management and AI, amongst others. This will also include the direct management of the team to support and administer the ITSM system, the team owning global asset management, and has line management responsibility for the global Procurement team. This role collaborates with associates across all levels, geographies, business units and

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