Job ID 12419 Location Case Main Campus Full/Part Time Full-Time Regular/Temporary Regular Job Description POSITION OBJECTIVE Working under limited supervision, the Assistant Director will manage all aspects of the Case Cleveland Incubator laboratory operations and administrative services. Case Western Reserve University's Incubator is designed to provide Northeast Ohio start-up companies with an initial laboratory and office to conduct business activities to assist the start-ups in growing and expanding their companies. The incubator will also function as a dynamic community for innovation and entrepreneurship to support the tenants as they expand and develop. The incubator provides cutting-edge shared laboratory facilities and resources to early-stage biotech companies, enabling them to accelerate their research and development efforts. ESSENTIAL FUNCTIONS Manage operations and administrative services of the Case Cleveland Incubator. Develop, maintain, and oversee policies and procedures for space utilization, equipment maintenance, laboratory organization and utilization, and environmental health and safety requirements. Contribute to continuous improvement initiatives to increase operations efficiency of the laboratory, supporting establishment of new programs and processes to fit future laboratory tenants. Lead efforts to optimize equipment maintenance schedules, prepare equipment for service and coordinate schedule with equipment end users. Lead small special projects to support operations, such as organizing lab cleaning, freezer defrosting and space planning. Perform regular audits to ensure safety compliance within the lab areas; lead environmental health and safety initiatives seeking to continually improve safety culture and processes. Maintain and report on several aspects of conference, administration, and laboratory utilization. (40%) Provide technical planning expertise and leadership for lab facilities. Participate in group meetings to collect program needs for laboratory specifications. Develop a comprehensive understanding of tenant's scientific equipment needs and policies for completion. Using a customer service-based approach, work closely with tenants to solve complex operations workflow, lab management issues, and unique ad hoc requests for laboratory services. May lead period project meetings and presentations; ensure tenant is adequately briefed on project status. Act as a liaison for service requests between tenant and Environmental Health and Safety, Facilities, UTech and Procurement departments. Manage laboratory supply inventory; work with Procurement to complete order requests processing and creation of standing purchase orders. (20%) Serve as a primary point of contact for site visits and coordination with key leadership and potential tenants. In collaboration with University Marketing and Communication, develop Incubator collateral and plan for its distribution. Facilitate on boarding and off boarding of tenants. Lead orientation and ensure familiarity with incubator resources for new tenants. (20%) Enhance the overall experience for tenants, promoting a supportive and collaborative environment within the incubator. Foster community and collaboration among tenants. Develop educational programming (events and workshops) to support a dynamic environment for networking, collaboration, innovation, entrepreneurship, and business development to increase the likelihood of tenant success in growing and expanding their start-up companies. Celebrate interaction and mutual support within the incubator community. (18%) NONESSENTIAL FUNCITONS Participate in the development and implementation of recruitment strategies to attract and engage prospective tenants. Represent the Incubator at networking events and/or conferences. Build relationships with community organizations and educational agencies to enhance recruitmen