Job Description

Insight Global is seeking a Platform Engineer for one of our largest clients in Downtown Cleveland. The Platform Engineer role is responsible for configuration, installations, and upgrades to troubleshoot and maintain the hardware and software within the current technology environment. The role involves troubleshooting basic issues and providing support to develop appropriate solutions to maintain the integrity of the platform, including hardware and software infrastructure that are critical to the company's user populace and application environments.

Additional Responsibilities Include:

* Build hardware configurations, software installations, network requirements and upgrades in alignment with business needs and the defined organizational standards

* Assist in troubleshooting issues by following user guides or manuals to improve platforms in alignment with application goals

* Provide support in configuring and integrating DevOps tools (such as API Gateway, Terraform) with other services such as authentication, caching, and logging to support processes as per organizational needs

* Work closely with DevOps engineering and production team to conduct testing on new features and services, and support production launches

* Refine and review templates and scripts to assist in implementing and maintaining automated fulfillment mechanisms to optimize delivery of key platform services

* Create prioritized team task lists and identify dependencies on other teams that work with a platform to ensure smooth operations

* Identify security threats and suggest remedial measures to comply with a strict security compliance

* Review and refine draft security and resiliency policies, standards, and procedures that forms the basis of protecting the infrastructure and ensuring compliance with regulations

* Provide support in producing high-level design documentation by taking responsibility for specific sections and ensuring their accuracy

* Compile data and preliminary research regarding user requests for new/modified systems or problem resolution

* Coordinate platform changes and customizations with vendors, ensuring clear communication of requirements

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

- Bachelor's degree in Computer Science or related field

- 2- 8+ years of professional experience in platform engineering and infrastructure components (depending on position level)

- Enterprise monitoring and log management tools: Dynatrace, Splunk, Elastic, ELK

- CI/CD experience: Docker, Jenkins, Ansible, Terraform, Gitlab, Github Actions, Kubernetes

o Experience with Containerization, Application Deployment, and Integrations

- Experience managing and maintain cloud-based environments (AWS, GCP, Azure)

- Experience with back end operational support, patching, upgrades, etc. of data platforms and servers - Bachelor's degree in Computer Science or related field

- 2- 8+ years of professional experience in platform engineering and infrastructure components (depending on position level)

- Enterprise monitoring and log management tools: Dynatrace, Splunk, Elastic, ELK

- CI/CD experience: Docker, Jenkins, Ansible, Terraform, Gitlab, Github Actions, Kubernetes

o Experience with Containerization, Application Deployment, and Integrations

- Experience managing and maintain cloud-based environments (AWS, GCP, Azure)

- Experience with back end operational support, patching, upgrades, etc. of data platforms and servers null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.