Job Summary

The learning content specialist will assist the Performance Support (Learning Technologies and Governance) Team in the daily operation of a learning management system, content management system, content delivery system, and learning experience platform. Candidate will be responsible for a variety of tasks such as updating existing content, maintaining content lifecycle, process documentation and report generation.

Essential Functions

• Maintain and support the learning lifecycle reviews within LMS, our content delivery system, and learning experience platform

• Coordinate with team members, planning, and business partners, to meet the needs of timely LMS assignments

• Implement, track and analyze reports and communicate to content owners regarding the content and lifecycle policies

• Submit requests for changes to instructional design, based on content owner recommendations

• Continuous monitoring and updating of existing curriculum to reflect changes in operating standards and procedures

• Update existing training and performance support materials, as directed by content owners

• Maintain existing authoring and output templates within the learning technologies

• Process document and assignment archive requests

• Maintain the training assignments and content catalog

• Plan and organize projects to ensure completion in a timely manner

• Serves as liaison with operations and content owners involving revision and assignments of training materials

• Promote a safe work environment by actively participating in all aspects of employee safety programs

• Other duties as assigned

Required Qualifications For Position

• High School Diploma

• 3+ years professional work experience

• Excellent oral and written communication skills

• Experience in managing and facilitating multiple projects simultaneously and driving execution

• Collaborate and contribute effectively as a member of a highly functioning and productive team

• Establish and maintain effective relationships with internal and external customers in a manner that consistently meets the organizations expectations for maintaining an accurate content and curricula library

• Strong Microsoft Office suite skills

• Ability to learning new software quickly

• High attention to detail and strong proofreading, content auditing skills

• Work independently and proactively; strong organizational skills and the ability to successfully complete multiple tasks within established and changing deadlines

Preferred Additional Qualifications for Position

• Associate's Degree in business, communications, instructional design, human resources or related field

• Experience in the utility industry, including knowledge of OSHA, DOT, and utility regulations

• Experience with content management systems

• Experience with learning management systems

• Experience with learning experience platforms

• Experience with Adobe Creative Suite

• Graphic design skills

• Knowledge in principal adult learning methods

Physical Demands

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

Inclusion & Diversity

Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

Safety Statement

Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

Salary Range:

$58,400.00 - $81,900.00

Posting Start Date:

2024-05-10

Posting End Date (if applicable):

2024-05-25

Please note that the job posting will close on the day before the posting end date.

At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you’ll meet exciting challenges each day and make the most of your skills and talents. And you’ll be part of a company that was named by Forbes magazine as one of America’s Best Large Employers.

We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we’ve stayed true to our roots by making a difference in the lives of millions of our customers. If you’re interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.