Responsibilities

As we look back on Pride Institute’s almost 38-year history of providing our clients with an inclusive and accepting place for recovery through evidence-based treatment for substance abuse, sexual health and mental health, we realize that Pride Institute’s services and advocacy are needed now more than ever! Our Residential Treatment Center (RTC) staff in Eden Prairie and our Intensive Outpatient Program (IOP) staff in Uptown Minneapolis understand the issues the LGBTQIA+ community face, and our mission is to give clients the tools needed for addiction and mental health recovery.

For the past four years, Pride Institute has been recognized as one of Newsweek’s Best Addiction Treatment Centers. We have also been honored by the MINNESOTA’S Best STAR TRIBUNE READERS’ CHOICE survey every year since its inception in 2021 with the silver award in the Recovery/Treatment Center category.

We strive to provide the best client-centered care by employing and developing highly qualified staff trained in working specifically with the LGBTQIA+ community and dedicated to service excellence.

Website: https://www.pride-institute.com

Qualifications

POSITION SUMMARY

The Human Resources Manager is responsible for executing human resources activities for all functional areas of the facility including, but not limited to, recruitment, employee relations, compliance, and policy development and implementation, and serves as a professional resource for facility management for all HR-related issues. This position also serves as the champion of Pride’s Service Excellence program and participates in the development and implementation of activities for staff appreciation.

QUALIFICATIONS

Education: Bachelor’s Degree in Human Resources or related field is required.

Experience: A minimum of three (3) years’ experience in human resources, preferably in a health care setting; and three (3) years’ management experience. HR Certification (HRCI or SHRM) strongly preferred.

Additional Requirements: Ability to work occasional overtime and flexible hours as requested.

PRIMARY RESPONSIBILITIES

• Provides human resources direction, interpretation and guidance to the facility while adhering to UHS Corporate policies and procedures and all federal and state guidelines.

• Is responsible for full-cycle recruitment: research of positions, full understanding of Facility staffing needs, sourcing for candidates, leveraging iCIMS, interviewing, selection, negotiating employment offers, ordering DHS and other background checks, ordering drug tests, and organizing new employee/facility orientation program

• Recommends and manages onboarding, employee relations and retention programs.

• Prepares employee files and maintains employee records in accordance with facility, regulatory and UHS Corporate HR policies and guidelines.

• Follows up with employees to ensure completion/provision of required forms and documents.

• Generates all Personnel Action Forms and verifies receipt/action by Nashville Regional Payroll Office.

• Provides backup support to facility payroll processing.

• Provides calming physical presence and emotional support to staff and clients in crisis situations.

• Coordinates employee benefit orientation and/or open enrollment meetings and information as needed or requested.

• Validates licenses of all new employees through the appropriate licensing boards and monitors required renewals.

• Consults with Managers regarding the provision of effective performance improvement and corrective action plans, restructuring plans, force reduction plans, or other sensitive matters, and ensures that necessary involuntary termination processes are conducted in compliance with legal requirements and with dignity and respect.

• Ensures the maintenance of accurate position descriptions for all positions employed at the facility and consults with UHS Corporate HR on all changes or new position descriptions as needed.

• Oversees annual performance appraisal process and salary increase recommendation and communication process.

• Provides support with ensuring a competitive wage and salary program, which may include responding to local health care association salary surveys and forwarding results to the UHS Corporate Compensation.

• Utilizes the HealthStream Learning Management System to administer and monitor required employee learning activities on a recurring basis.

• Prepares HR-related documents for State and CARF surveys.

• Provides timely response to Equifax requests for information relative to all unemployment compensation claims received for separated facility personnel.

• Coordinates reporting of all facility workers compensation claims, ensuring appropriate completion of paperwork, and works with Sedgwick to monitor all claims and promote employee safety.

• Works with Sedgwick and local and NRO Payroll to properly administer the absence management process to ensure that employees are provided rights and benefits for which they are eligible.

• Communicates all sensitive HR issues and concerns to the Chief Executive Officer and/or UHS Regional HRD (as needed).

• Consults with UHS Regional HRD on all HR matters outside the realm of expertise.

• Partners with UHS Corporate Legal when responding to employment litigation and/or external complaints.

• Responds to all employee complaints in a professional manner; conducts internal investigations and makes appropriate recommendations, as needed.

• With CEO, co-champions Pride’s Service Excellence program.

• Supports and ensures implementation of initiatives directed by Corporate UHS/HR.

• Participates in special projects as assigned by the Chief Executive Officer.

• Assists with organizing special employee events, employee activities and human resources related in-service training.

• Adheres to facility, department, corporate, personnel and standard policies and procedures.

• Attends all mandatory facility in-services and staff development activities as scheduled.

• Adheres to facility standards concerning conduct, dress, attendance and punctuality.

• Supports facility-wide quality/performance improvement goals and objectives.

• Maintains confidentiality of employee and client information.

Note: The essential job functions of this position are not limited to the duties listed above.

KNOWLEDGE, SKILLS, AND ABILITIES

THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITIES AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION .

• Knowledge of HRprocedures and all legal requirements such as FLSA, FMLA and EEOC.

• Knowledge of CARF, state and federal regulatory agencies.

• Knowledge of computers and business software applications.

• Skill in organizing and prioritizing workloads to meet deadlines.

• Skill in telephone etiquette.

• Effective verbal and written communication skills.

• Ability to communicate effectively with clients and co-workers.

• Ability to adhere to safety policies and procedures.

• Ability to use good judgement and to maintain confidentiality of information.

• Ability to work as a team player.

• Ability to demonstrate tact, resourcefulness, patience and dedication.

• Ability to accept direction and adhere to policies and procedures.

• Ability to recognize the importance of adapting approach to the various clients.

• Ability to work in a fast-paced environment.

• Ability to meet corporate deadlines.

• Ability to react calmly and effectively in emergency situations.

PHYSICAL, MENTAL, AND SPECIAL DEMANDS

THIS SECTION DESCRIBES HOW AN EMPLOYEE IN THIS POSITION CURRENTLY PERFORMS THE FUNCTIONS OF THIS POSITION. MODIFICATIONS TO THE MANNER IN WHICH THIS JOB MAY BE PERFORMED WILL BE REVIEWED ON A CASE BY CASE BASIS.

• Ability to work a 40 hour week.

• Ability to sit for long periods, up to 8 hours.

• Ability to use both hands in fine and gross manipulation of small tools (copier, computer, telephone, calculator, facsimile machine).

• Ability to push and pull up to 10 lbs. (File cabinet drawers, computer paper boxes).

• Ability to see well enough to read written materials.

• Ability to lift and carry up to 25 pounds dead weight to move transfer file boxes and office supplies.

• Ability to reach, turn and twist above and below the waist daily.

• Ability to stand and walk daily to retrieve forms/supplies and access breakroom printer.

• Ability to hear and speak well enough to answer and communicate on office phone system.

• Ability to spend 100% working time in environment of continuous moderate voices and office noise typical for counseling/medical/business office atmosphere.

• Ability to spend long periods of time working at a computer.