Primary Position Objectives

Responsible for a paraprofessional level of student support and performance duties necessary for an orderly operation of the dormitory program.  Responsible for the supervision of students to ensure a safe and secure environment. Must be available to work any shift and day of the week due to a 24/7 operation.

Brief Description of Duties

• Ensures orderly, clean living conditions by scheduling and supervising clean up and submitting repair requests.
• Provides supervision for the cafeteria, laundry, special activities (on and off Center) and other areas of the program as scheduled or assigned.
• Identifies and assists students in handling special problems and conducts dormitory meetings.
• Maintains communication with students' counselors, instructors, and with other staff members.
• Attends staff in-service training sessions and other training or meetings as directed.
• Establishes a close working relationship with students, dealing justly and impartially regardless of their ability, achievement or background, and works to motivate them toward goals.
• Initiates and directs dormitory programs, utilizing Center services and activities to benefit students.
• Follows all non-health standing orders.
• Transports students to various activities and events as needed.
• Maintains an environment wherein students and staff feel safe and secure.
• Maintains logbooks as directed and authorized that show activity during shift.
• Ensures case notes and other entries in CIS are accurate and up-to-date.
• Secures students personal property/items when a student is absent for 24 hours; all items are to be placed in property and logged.
• Submits time sheets according to Residential Living Supervisor. • Assists and trains student leaders per center policy.
• Participates in intramural programs.
• Ensures students meet their evening schedule.
• Provides support for safety and security on center.
• Ensures that buildings are secure and clean at all times.
• Conducts periodic checks and maintains order and discipline in his/her assigned dorm.
• Works towards meeting performance center goals.
• Follows the CDSS plan and Code of Conduct system daily.
• Complies with all DOL guidelines, OFCCP regulation, Quality Assurance Plan (QAP) Serrato policies and procedures, Job Corps notices and bulletins, and Center policies and procedures.
• Adheres to required property control policies and procedures.
• Maintains good housekeeping in all areas and complies with safety practices.
• Models, mentors, monitors appropriate Career Success Standards.
• Helps students become more employable through continuous reinforcement.
• Participates in PRH mandated staff training. Failure to participate may result in disciplinary action up to and including termination. 
•  Performs other duties as assigned.

**Key Competencies

Performance Standards/Results**

Effective

Communication

• Presents information both clearly and concisely and regularly confirms correct interpretation of information.
• Very high standard of communication skills both written and verbal for the presentation of facts and ideas.
• Shows professional non-verbal body language and actively listens to others. 

Organization of Work

Action oriented. Demonstrates the ability to handle several projects simultaneously with decision making, flexibility, and problem solving.

Implements the key principles of time management, task allocation and priority assignment in addition to personal organiz