Careers that Change Lives

The Sales Engineer is a highly motivated self-starter with excellent communication, presentation, and troubleshooting skills who is adept at navigating high pressure situations. He/she has a strong background in IT sales, consulting and deployment. He/she is expected to be able to interface intelligently and effectively with members of the user community in the business areas that he/she supports. Business and systems analytical skills must be developed at this level. Customer facing role with good empathy with difficult customer issues, as well as the ability to navigate challenging social, territorial and organizational situations in hospital environments and throughout the sales organization.

A Day in the Life

• Interfaces with sales and the customer to consult on solution design, including infrastructure, connectivity and workflow

• Leads technical discussion in sales process AND proactively engages IT stakeholder throughout customer lifecycle (point of entry) Presales through implementation to support

• Technical thought leadership and voice of customer of product solutions and infrastructure

• Owns creation, design and future technical vision of customer solution for success

• Identifies opportunities and drives expansion and market share gain

• Develops technical design best practices to ensure supportability, adoption and product usage for Go Live & Lifecycle

• Oversees all technological risks and make sure that the solution proves to be consistent while meeting all the necessary requirements

• Drives lessons learned, ensures documentation and quality processes

• Engages hospitals IT staff getting them involved in the process (owns technical relationship)

• Understands the competitive landscape, gathers intel and recommends response & differentiators

• Provides technical expertise to sales representatives, other sales functions and customers.

• Provides technical expertise through sales presentations, product demonstrations, installation and maintenance of company products.

• May provide follow-up support to company sales staff and customer personnel by providing technical support and information on specific applications.

• Provides sales personnel with technical data necessary for the demonstration of products.

• May make technical or scientific presentations at sales meetings and customer locations.

• Conducts on-site education and consulting, and supports establishment and maintenance of customer relations with healthcare professionals and organizations.

• Acts as a liaison between sales personnel and technical staff.

Responsibilities may include the following and other duties may be assigned.

• Provides technical expertise to sales representatives, other sales functions and customers.

• Provides technical expertise through sales presentations, product demonstrations, installation and maintenance of company products.

• May provide follow-up support to company sales staff and customer personnel by providing technical support and information on specific applications.

• Provides sales personnel with technical data necessary for the demonstration of products.

• May make technical or scientific presentations at sales meetings and customer locations.

• Conducts on-site education and consulting, and supports establishment and maintenance of customer relations with healthcare professionals and organizations.

• Acts as a liaison between sales personnel and technical staff.

Must Have: Minimum Requirements

• Bachelors degree required

• Minimum of 4 years of sales engineering experience or hospital sales, or advanced degree with a minimum of 2 years relevant experience

Nice to Have

• Emphasis on interacting with customers and deploying technology in a customer environment, with a strong preference for hospital experience.

• Technical proficiency - has extensive working experience with required technologies and can handle advanced, complex tasks; typically has over 3 years of experience with required technologies

• Analytical abilities – has advanced problem-solving skills including very difficult and time-sensitive problems where erroneous decisions could have a significant adverse impact daily operations

• Business knowledge – has advanced problem-solving skills including very difficult and time-sensitive problems where erroneous decisions could have a significant adverse impact daily operations

• Project management – Can manage intermediate projects effectively requiring coordination with users & IT personnel across multiple teams

• Independence – Needs only general direction to perform job duties

• Communication skills – Strong verbal & written skills. Communications are complete and understandable with appropriate tone and delivery.

• Quality - Makes good decisions & designs solid solutions based upon a mixture of analysis, wisdom, experience & judgment. Can accurately estimate time, resources and costs for assigned projects.

• Demonstrated ability to deeply understand and troubleshoot wired and wireless network connectivity issues, and have demonstrated experience in LAN and WLAN networking

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager, recruiter or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

Salary & Benefits

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here (https://www3.benefitsolver.com/benefits/BenefitSolverView?page_name=signon&co_num=30601&co_affid=medtronic) .

• In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here .

• The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc

Min Salary

120000

Max Salary

140000

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.