[Job Title: *[As[sistant Director, Writing Center and Service Desk [([31653) [Join Purdue University Fort Wayne: [We are currently seeking a [full-time and onsite *[Assistant Director, Writing Center and Service Desk [for our Library[. This position provides weekend and evening managerial support to the building and staff of the [Service Desk and Writing Center. The annual salary for this position is $46,800. [Please include a cover letter and a resume with your application submission. *[Primary Responsibilities:]{helvetica=""}]{helvetica=""}]{helvetica=""}]{helvetica=""}]{helvetica=""}]{helvetica=""}]{helvetica=""}]{helvetica=""}]{helvetica=""}]{helvetica=""}]{helvetica=""}]{helvetica=""}]{helvetica=""}]{helvetica=""}*

• Supervise, train, support, and manage the Service Desk and Writing Center staff.
• Oversee the day-to-day Service Desk operations, which includes opening and closing, assignment of daily tasks, and taking action to deal with disruptive or problem patrons.
• Facilitate advisor and instructor referrals and alerts for students in need of Writing Center services.
• Performs circulation tasks which includes: working at the service desk, working in the library stacks, making referrals and scheduling appointments for librarians and the Writing Center, and providing general support for patrons.
• Answer directional and mid-level reference questions.
• Coordinate with university departments and faculty to receive and return materials.
• Assist with the marketing, selection, and training of Writing Center consultants and Service Desk student employees.
• Build and maintain excellent relationships with internal and external customers, faculty and staff.
• Collaborate with business team to process payments, address, and resolve applicable library fees.

[Required Qualifications:]{helvetica=""}

• Bachelors degree.
• 3 years of supervisory experience.
• Able to manage day-to-day operations within a department or area.
• Proficiency in word processing, spreadsheets, and database management software.
• Excellent interpersonal and written/verbal communication skills.
• Ability to self-motivate and quickly adapt to a changing environment.
• Ability to work independently and efficiently with a strong attention to detail and accuracy.
• Able to take initiative to solve problems to improve efficiency.
• Ability to move equipment weighing up to 50 pounds.

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