Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. What We Need Element Fleet Management is seeking a Client Relationship Manager (Fleet Coach) to join a dynamic team supporting a rapidly growing new fleet program with a large last mile delivery client. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients. At Element, employees play a critical role in delivering value to clients and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference! This role is remote; candidates should reside in Texas, as the role requires travel within that territory. Are you: Excited about maintaining positive client relations in your assigned territory, by working closely with Business Owners and gathering feedback? Able to train and educate the client on different offerings within the program? A Day in the Life Build positive Client Relationships in an assigned territory by proactively consulting on customer needs, customer education, analysis on products and services, and managing processes to optimize fleet productivity Utilize tools to effectively communicate to an assigned territory through multiple conversation channels Educate and train customers on product offerings, available technologies, and resources Take ownership of client issues and apply critical thinking and problem solving/root cause analysis to identify solutions Responsible for periodic surveys, analysis, and creation of action plans to ensure continuous improvement and client satisfaction. Requires partnering with and providing feedback to operational teams Partner with Growth Initiative teams in the development and implementation of account growth strategies to meet objectives Requirements Bachelor's degree or equivalent business experience 3-5 years relevant client account management experience Demonstrated broad business perspective with proven strategic analytical skills Demonstrated success in presenting to customers and senior management Ability to effectively interact at all levels of an organization Ability to travel up to 15% within the US What's in it for You * A culture of innovation, empowerment, decision-making, and accountability * Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness * Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) * Hybrid work environment for most positions Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to or call (800) 665-9744. Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans status or any other legally-protected factors.