Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Houston, TX site is looking for a new Customer Excellence Specialist to join our Sea Logistics team.

Your Role

Reporting to the National Project Logistics Manager you will organize and supervise the transport of all orders and ensure that your customers are overall satisfied. HSE and data quality is always at the forefront of the work you do. You will act as the customer's front-line support by providing information and answering questions while building and maintaining a strong and trustful partnership with customers, suppliers, colleagues, and BU. The specialist is responsible for the profitability of orders, correct invoicing, and data quality.

Your Responsibilities

• You will arrange and supervise the transport of cargo.

• Ensure all systems are kept up to date promptly.

• Monitor the operational performance of all involved parties and report any issues that may occur.

• Review and ensure that any KPIs agreed with the customer are met.

• Participate in training to develop yourself and your knowledge.

• Immediately report problems when they occur.

• Execute the business in line with rates given by ensuring profit maximization.

Your Skills and Experiences

• 2+ years’ Air Logistics export Experience

• You have the ability to collaborate effectively with cross functional teams.

• You have excellent time management skills.

• Ability to analyze data.

Good Reasons to Join

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-[recruiter’s job code]

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.