As a Senior Systems Engineer, the person develops and maintains stable, reliable, and secure Linux systems. The person mentors a team of junior Linux admins and NOC personnel to troubleshoot and optimize Vertafore’s Linux environment.

In this role, the person is expected to have a strong knowledge of Oracle or RedHat Enterprise Linux, its engineering and administration. He/She has excellent problem-solving skills and Linux troubleshooting skills. The person should have passion to continuously improve services, enhance security and optimize the service performance.

Core Requirements and Responsibilities:

Essential job functions included but are not limited to the following:

· Provide day to day support to RHEL/oracle Linux servers through various ticketing tools like service now and monitoring tools like Dynatrace/SolarWinds/CloudWatch.

· Managed Security, Backup, Disaster Recovery, Performance Monitoring and Fine-tuning on Linux (RHEL) systems.

· Primarily responsible for installation, configuration, support, and lifecycle management of all Linux systems/Oracle Linux, across Vertafore’s data centers, cloud and office locations

· Own, define and drive projects to support business requirements and to enhance the Linux environment performance, availability, and security.

· Ability to manage LVM, Multipathing, NFS on Linux.

· Interpret security advisories and design, implement and test control measures.

· Ability to communicate complex technical concepts to individuals of various technical ability.

· Writes and maintains complete and concise technical documentation.

· Serve as the escalation point for Linux incidents.

· Experience with shell scripting and configuration management tools such as Ansible or Chef to perform server hardening.

· Knowledge of networking protocols, firewall management, and security practices in a Linux environment.

Knowledge, Skills, and Abilities:

· Strong experience in managing and supporting Redhat or Oracle Enterprise Linux for hybrid data centers is a MUST.

· Experience With Configuration management tools like Chef and Ansible.

· Experience with Windows and AWS is also required. Must be comfortable managing instance on AWS (preferred)

· Knowledge on Datacenter infrastructure, VMware virtualization, SAN Storage infrastructure.

· Able to handle pressure during outages and systematically resolve issues.

· Experience being tasked outside their training, willing to take on and learn new technologies.

· Experience as an escalation engineer in a customer centric role.

· Experience communicating at various levels including non-technical staff, leadership, management, and external customers.

Qualifications:

· Bachelor's Degree in CS/IT or equivalent work experience

· 4-5 years’ experience with Enterprise Linux (Oracle Linux/RHEL)

· RHCSA or RHCE or OCP-Linux certified candidates are preferred

· AWS Associate Architect certification will be an added advantage

· 1-2 years’ experience with Windows and AWS is required

· Experience managing Linux servers running databases and application servers, their kernel tuning, upgrading, and patching

· Must have exposure and experience with AWS (preferred) or other cloud provider