Job Information
Waste Connections Dispatcher in Kingston, Ontario
Waste Connections of Canada is a leading non-hazardous solid waste management in North America. We are looking for a SAFETY inclined, energetic, autonomous, and proactive team player who is capable of making a difference in his/her team and community.
We have an immediate opening for a Dispatcher in Kingston ON.
Address: 1150 Gardiners Rd Unit 7, Kingston, ON, K7P 1R7
Dispatch Duties: The Dispatchers will schedule and coordinate multiple residential and commercial waste collection, involving different lines of business (Front End, Roll-Off, and Residential Trucks), coordinates drivers according to customer requests and company rules, communicates with customers to determine driver needs, schedules and notifies divers of assignments working closely with supervisors to ensure the drivers have a safe and successful day. The Dispatchers monitor drivers’ progress to ensure daily pick-ups are completed, and resolves issues that impede progress. A successful dispatcher has solid knowledge of surrounding geographical area, can work as a team sharing responsibilities between two dispatchers, demonstrate an eagerness to learn the waste industry and achieves forecasted goals.
Additional tasks:
Maintain appropriate files and documentation, in accordance with company policy and internal controls
Liaise with internal teams to determine service requirements, resolve problems or complaints
Requirements:
1-2 years of dispatch experience
High-volume call center or inbound calling experience
Pleasant demeanour over the phone and emails
Excellent time management and prioritization skills
Ability to work under pressure
Strong working knowledge of Microsoft Office, TRUX
Strong written and oral communication skills
Critical and logical thinking skills
Come, join a team environment, and colleagues who embrace a "work hard, play harder" culture. Our compensation package is competitive and comes with excellent benefits. You’ll also be associating yourself with a company that likes to lead by example through a strong presence in our local communities, charitable giving, sustainability initiatives, and more.
Waste Connections of Canada/Enviro Connexions is an Equal Opportunity Employer
Waste Connections
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