Our client is looking to add a Customer Success Advisor to their team. The Customer Success Advisor is pivotal in delivering exceptional service to our customers by addressing their inquiries and issues with professionalism and empathy. This role involves direct communication with customers through various channels, including ticketing systems, phone, email, conference calls, social media platforms, and community forums, to ensure customer satisfaction and support business growth.

Must be willing to go onsite 3 times a week.

1. Minimum of 3 years in customer support or as a client service representative.

2. Minimum of 2 years experience with JIRA / Confluence.

3. Ability to understand database logic and write SQL queries.

   About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.