DUTIES AND RESPONSIBLITIES:

• Assist room attendants with, including but not limited to, heavy items such as mattresses and linens, furniture moving, high dusting-cleaning as directed; assisting in the delivering of linens and other supplies/equipment to room attendants.

• Remove all dirty linen from assigned Room Attendants’ carts and closets/storage, and transport to laundry and/or follow procedure for handling of dirty linens/towels.

• Maintain cleanliness and organization of all of supply areas including but not limited to, service landing areas, supply closets, public areas; remove and dispose of trash, wipe down/clean/dust shelves/counters/surfaces/floors/walls; sweep, mop, strip and wax floors; remove non-floor closet items and store in appropriate areas.

• Dust, vacuum/shampoo, sweep, mop public areas; wipe, mop, and clean surfaces including but not limited to floors, elevator tracks, and furniture.

• Respond to guests’ requests such as delivery of housekeeping supplies including but not limited to linens, towels, toiletries, shoe shine service, glasses, cots and cribs, in a timely and efficient manner.

• Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, sidewalks, and other public areas, as directed.

• Stocking and Re-stocking of supplies

• Working the Linen Room to ensure proper sorting and handling of clean/dirty linens is carried out.

• Report to supervisor needed repairs or unsafe conditions.

• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.

• Monitor/control supplies and amenities, and minimize waste within all areas of housekeeping.

• Uphold safety requirements; practice safe handling of chemicals, equipment, and supplies.

• Follow all safe working practices according to procedural standards.

• Report shortages of supplies and equipment to Supervisor.

• Promote teamwork and quality service through daily communication and coordination with other departments and Supervisor.

• May collect newspaper and other items for recycling.

• Will conduct snow removal during snow conditions.

• Will regularly assist with deep cleaning projects.

• May assist with other duties as directed

Qualifications and Requirements:

Basic reading, writing, and math skills. Clear verbal and written communication skills are needed to work in an International Hotel setting.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds

• Frequently standing up and moving about the facility

• Standing and walking for prolonged periods

• Frequently handling objects and equipment to maintain the facility

• Frequently bending, stooping, kneeling, and reaching.

Other:

• Communication skills are utilized a significant amount of time when interacting with guests and employees.

• Reading and writing abilities are utilized often when reading assignments and completing checklists.

• Will be required to work nights, weekends, and/or holidays, if schedule and business demand necessitate.

Work Area can include: Housekeeping areas, Public Guest areas, Guest Rooms, Service and storage areas, Office areas, Exterior sidewalk.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State/Local Regulations.

The salary range for this role is $28.40-$37.87 USD. This reflects the minimum to maximum salary range. This range is only applicable for this job to be performed in NY. This is the pay we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

We offer comprehensive package of benefits including [paid time off, medical/dental/vision insurance, 401(k), and any other benefits] to eligible employees.

You can apply for this role through internal website. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.