Business Development Manager The Business Development Manager; manages a team of representatives who generate new business and cultivate leads for the outside Sales team. Responsible for the end-to-end business development process including planning and building the sales pipeline. What you will be doing: Manages the BDR team to include recruiting, selecting, onboarding, and training employees. Conducts career conversations and develops personal growth opportunities. Establishes and executes prospecting and lead generation programs. Designs and manages multi-touch campaigns to generate high-quality sales leads. Tracks and reports on the performance of marketing campaigns, makes adjustments where needed. Guides the BDRs to focus their call-out activities in the right segments, to the right target audience, and with the right messaging. Constantly monitors and manages lead funnel to measure and assess lead quality through quantifiable program metrics/KPIs, engaging with marketing and sales teams on lead status/quality, guiding and accelerating lead movement through the funnel, and driving sales SLA for leads and follow-up. Works effectively with key stakeholders including sales, marketing operations, brand and communications. What you will likely bring: 4+ years managing a Lead Generation team. Previous Inbound and Outbound Lead Generation experience. Proven track record of Lead Gen goal attainment. Hands-on experience with Salesforce. Excellent interpersonal and team management skills. Strong analytical and organizational skills. What could set you apart: Bachelor's degree (or equivalent experience). 4 years or more of customer service, call center or inside sales experience. 4 years or more of experience in related industries (manufacturing, distribution, retail, lumber, auto). Minimum of 2 years in management/team leadership/prospecting enablement-related role. Knowledge of marketing and sales. The Marketing Team A Marketing career at Epicor can provide you with the opportunity to tackle new challenges in a variety of focus areas. Our department specializes in qualified lead generation, creative brand marketing, website performance enhancement, digital marketing, communications and public relations, events, and so much more. We're looking for standout talent to grow with the Epicor team. About Epicor At Epicor we know that success comes from working together. Everyone has a role to play, and it's the essential partnerships across our company that are crucial to our customers' success and our growth as a business. We're truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We're proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Equal Opportunities and Accommodations Statement We are an equal-opportunity employer. #LI-KT1 #LI-HYRBID Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you that s who we re interested in. If you have interest in this or any role- but your experience doesn t match every qualification of the job description, that s okay- consider applying regardless.