DESCRIPTION/RESPONSIBILITIES: POSITION SUMMARY The Director, Sales plans, directs, coordinates, and oversees the organization's sales activities, ensuring current and future growth across the enterprise to meet the organization's needs. This position is directly responsible for the revenue, customer satisfaction, growth, and development of the organization's Ship Assist services.

The incumbent develops and executes processes that constantly improve Moran's commitments to our internal and external customers. A key focus of this role is to lead and coach team members to improve efficiencies in sales processes, including, but not limited to, customer onboarding, Customer Relationship Management (CRM) system utilization and approaches, and growth and diversification of Moran's portfolio.

This position requires superior communications and interpersonal skills, business acumen, market understanding, proactive analytical and problem-solving skills, and a demonstrated ability to implement new solutions and continuous improvement programs.

SPECIFIC RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING: * Manage annual sales goals, performance standards, and customer reporting functions. Compare performance goals monthly and adjust when needed. * Continually improve revenue by working with existing customers and by acquiring new customers. This includes establishing and maintaining effective business relationships with the Ship Assist team, customers, prospects, and industry leaders, and optimizing customer satisfaction. * Identify, analyze, develop, and advise on new business opportunities. * Communicate regularly with strategic accounts, customers, and agents to maintain senior-level relationships and support the Sales team with contract renewals, proposals, and other areas of key leadership. * Provide direction to ensure data is being used effectively in the Sales organization, including commercial data, contracts, customer visit reports, competitive information, and customer data entered into the CRM. * Actively participate in designing and implementing the strategic direction of the Sales Department. * Leverage data analytics to identify market trends, customer behavior, and sales opportunities, ensuring strategies are aligned with these insights for optimized sales performance. * Review initiatives to ensure alignment with short-term and long-term sales business plans and objectives and adjust initiatives when required to ensure continuing alignment. * Provide detailed and accurate sales forecasts. * Timely identify risks, deviations, and opportunities to maximize sales performance. * Provide leadership and oversight for contract renewals, proposals, and customer/agent inquiries. * Provide guidance and oversight on the strategic relationships with Moran's foreign agent(s). * Assess current sales processes and procedures, identify opportunities for improvement, and recommend new methods, technologies, and systems to streamline and gain efficiencies. * Lead effective meetings to discuss expectations, performance metrics, and strategic direction. * Collaborate with leadership in the various Moran Business Units to develop and achieve broader company goals by supplying expertise and guidance on sales projects and systems. * Maintain knowledge of emerging technologies and trends in sales management. * Drive a culture of innovation within the Sales team, continuously seeking new ways to enhance sales strategies and customer engagement methods in the maritime industry. * Oversee the integration of the latest sales technologies and CRM tools to streamline sales processes and improve team efficiency.

WORKING CONDITIONS Work is performed mainly in a traditional office setting with periods of non-traditional hours, including evenings and weekends. Customer entertainment and weekend customer events will be required during the year.

• Attendance in the office for initial onboarding, then ability a d means to travel up to 50% as required domestically and internationally.

In Return, We Offer: * Competitive compensation * Career development opportunities * Team-oriented work environment * Company paid Life, ADandD, and Long-Term Disability Insurance Plans * Employee Assistance, Health Advocate, and Wellness Programs

This job description does not cover or contain a complete list of responsibilities or activities. Responsibilities and activities may change, or other responsibilities and activities may be assigned, at any time with or without notice.

Moran Towing Corporation is an Equal Opportunity Employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, national origin, religion, gender, age, disability, veteran status, genetic data, or other legally protected status.