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Charles B. Wang Community Health Center Director of Clinical Informatics in New York, New York

Full-Time Director of Clinical Informatics

Reports to: Chief of Population Health

168 Centre Street

New York, New York, 10013

United States

The Charles B. Wang Community Health Center (CBWCHC), a nationally recognized, award-winning Federally Qualified Health Center (FQHC) in New York City is seeking a new Director of Clinical Informatics (DCI). The DCI will lead the Clinical Informatics team and oversee the successful implementation and optimization of a new EMR system. This is a critical role for the FQHC, requiring strong leadership, technical expertise, and a deep understanding of clinical workflows.

Responsibilities :

  • Lead the FQHC's CI team, including hiring, training, and performance evaluations

  • Oversee the transition from AthenaPractice to a new EMR, ensuring smooth and efficient implementation of the new system:

  • Develop and execute a transition plan, including timelines, budgets, and resources

  • Work with the Health Center's staff and EMR vendors to

  • Ensure smooth and accurate migration of data

  • Customize the new system to meet the Health Center’s specific needs

  • Develop and provide training to staff on the new EMR system

  • Troubleshoot problems that arise during the transition process

  • Develop and implement organization-wide policies and procedures for the use of clinical information systems

  • Oversee training and education of staff in the use of clinical information systems

  • Oversee and develop clinical reporting activities, including the preparation of UDS reports, clinical quality reports, dashboards, and ad-hoc reports needed by the Health Center's staff

  • Ensure that the organization is compliant with all applicable regulations related to Clinical Informatics

  • Perform other duties as assigned

    Minimum Qualifications :

  • Master’s degree in Computer Science, Information Technology, or a related field, background in medical care and Clinical Informatics is preferred

  • 5+ years of experience in CI management, with experience in EMR systems, preferably AthenaOne or EPIC

  • Experience in FQHC setting, including EMR customization and UDS reporting

  • Strong understanding of IT infrastructure, including networks, servers, and workstations

  • Experience in project management and budget management

  • Excellent leadership and communication skills

  • Familiarity with federal and state regulations that apply to FQHCs

    Compensation and Benefits :

  • Salary: $120,000.00 - 175,000.00 per year

  • Medical insurance

  • Employer-paid dental, vision, disability and life insurance

  • 403(b) retirement savings plan

  • Flexible spending accounts for transit, parking, health and dependent care

  • Paid time off (28 days for the first year of employment)

  • Employee Assistance Program

  • Tuition reimbursement for eligible employees, and

  • The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program

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