Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express Global Commercial Services (GCS) is the leading provider of payment solutions for businesses of all sizes. Within GCS, the Small Business Loyalty Marketing team develops marketing strategies to deepen customer loyalty and engagement with our Card Members and drive revenue growth.

The Senior Analyst, Spend Engagement Marketing will launch personalized & targeted marketing educating Card Members on relevant spend capacity features and tools across our proprietary Charge and Credit Card Portfolios to drive spend growth. Success in this role means flawlessly implementing customer marketing campaigns across email and partnering with other channel owners, while collaborating with partners including Product, Analytics, Legal, Compliance, Risk, and Marketing Operations. In addition, the Sr. Analyst will analyze results and leverage insights to optimize customer experiences and strategy performance.

Key Responsibilities:

• Collaborate with key partners across the organization as well as external agencies to develop, plan and implement marketing strategies across multiple channels

• Monitor, report and analyze campaign results and provide recommendations to help define future strategies

• Coordinate with Legal, Compliance, and other internal teams to ensure that all marketing content is aligned with the latest regulations and verbiage

• Assistance with ad-hoc projects and requests, as needed

Minimum Qualifications:

• Bachelor’s degree with 2 years of email marketing experience (financial services experience is a plus)

• Excellent project management skills with the ability to manage multiple projects at once, operate autonomously, and prioritize effectively

• Highly collaborative and comfortable in a cross-functional environment with many partners and able to influence internal and external partners

• Demonstrates strategic thought leadership and intellectual curiosity to proactively find opportunities, anticipate challenges, and provide creative solutions

• Very focused on the customer – excited and passionate about creating great experiences.

• Experience managing a marketing campaign from kickoff to deployment

• Easily adapts to change with a flexible attitude

• Solution oriented and ability to overcome roadblocks

Qualifications

Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Job: Marketing

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 24005884