Who Are We?

Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Category

Legal

Target Openings

1

What Is the Opportunity?

Job Description Summary

Assisting with intake of new legal matters. Accurate entry of new files into law office file management system, uploading appropriate documents. Ability to properly identify participants in a legal action. Manage mail scanning and uploading as well as reception of visitors and deliveries.

J

Primary Job Duties & Responsibilities

· Perform data input of new incoming files into proprietary document management system.

· Greet and direct visitors to appropriate personnel. Answer and route incoming telephone calls.

· Communicate orally and via e-mail with clients, outside legal professionals and co-workers. Respond to enquiries and requests for information in a timely and professional manner

· Deliver a high level of service to internal and external customers

· Have a basic understanding of the legal file handling process and the administrative elements that contribute to successful file handling

· Receive, process and distribute incoming mail in accordance to office procedures. Electronically scan mail and other correspondence for distribution

· Open, maintain and organize legal files, including preparation and shipment of closed files

· Performs other administrative duties as assigned to assist in the operation of a law office, such as photocopying, faxing, document scanning, collating and preparation of outgoing mail and packages

· Order, receive and maintain office supplies. Review and code invoices for payment as appropriate

· Understand and use job-related software

· Maintains and continually improves general office skills for optimal production and organization

Minimum Qualifications

High school degree or equivalent required.

Education, Work Experience, & Knowledge

· High School education or equivalent preferred.

Job Specific Technical Skills & Competencies

· Good technical ability in MS Office and an interest in learning new software applications

· Knowledge of Alberta Court processes an asset.

· Excellent communication skills (oral and written)

· Strong time management with the ability to work effectively under pressure

· High level of initiative, motivated, professional, detail oriented and the ability to work in a fast paced, dynamic working environment

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, partners, and children – are eligible for coverage from the first day of employment.

• Retirement: Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (“DPSP”). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.

• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off (“PTO”) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.

• Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services and other resources to support your daily life needs. Through Life Balance, you’re eligible for free counseling sessions with a licensed therapist.

• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, partners, and children – are eligible for coverage from the first day of employment.

• Retirement: Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (“DPSP”). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.

• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off (“PTO”) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.

• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.

• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Equal Employment Opportunity Statement

Travelers is an equal opportunity employer. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.