Job Information
Techtronic Industries North America, Inc. Service Technician - Milwaukee Tool in Ottawa, Ontario
At TTi, people come for the opportunity and stay for the culture!
Job Description Summary
Position Title: Service Technician
Reports To: Factory Service Centre Manager
Location: 2243 Gladwin Crescent, Ottawa, ON K1B 4K9
Hours: Mon – Fri 8:00 AM – 4:30 PM
Location: Ottawa, ON
Level: L1
Job Description:
About TTI Canada
TTI is a world-class leader in design, manufacturing, and marketing of power tools, outdoor power equipment, and floorcare products, as well as hand tools and accessories. We cover a wide range of industries, and our customers vary from consumers to professionals. Our unrelenting strategic focus on powerful brands, innovative products, operational excellence, and exceptional people drives our culture. This focus provides TTI with a platform for sustainable leadership and growth.
Our brands and products are recognized worldwide for their deep heritage, superior quality, outstanding performance, and compelling innovation. Our customers have access to leading brands such as Milwaukee®, RYOBI®, Hoover®, and HART®.
TTI is where culture meets opportunity. We are fast-paced, our team is highly energetic, and we reward innovative thinking. We provide a multifaceted training program and hands-on field experience that will stimulate, challenge, and reward you! TTI is a place to explore your potential, where wins are celebrated, and leaders are visible and accessible.
What You Will Do
Deliver best-in-class service to customers
Perform high quality repairs to Milwaukee tools
Follow standardized repair process
Prioritize in-branch repairs
Conduct warranty assessments and instant tool replacements
Meet productivity targets
Continuously develop and maintain strong product knowledge
Overtime can be expected during busy periods
What You Will Bring
High school diploma or equivalent experience
Must possess a solid mechanical aptitude
Strong computer skills
Highly organized with attention to detail
Excellent communication skills
Team-oriented and capable of working independently
Results focused and goal driven
What You Will Get
Competitive Base Salary and Bonus Structure
Health Benefits Coverage, including Vision Care, Dental Care, Wellness Programs, and more
Registered Retirement Savings Plan with Employer Matching Contributions
Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We endeavor to make this site accessible to any and all users. If you need to contact us regarding technical accessibility of our website call 443-391-1542. This number is only for technical accessibility issues, not general employment or job posting inquiries.
Techtronic Industries North America, Inc.
- Techtronic Industries North America, Inc. Jobs