Our client, in Panama City is seeking a CSR to join their team. As a CSR you supporting a shipping logistics company monitoring progress of delivery routes. The ideal candidate will have at least a year of call center experience, great customer service and experience with Microsoft Office.

Job Title: Customer Service Representative

Location: Panama City (32404)

Pay Range: $16.00 hourly

Availability: Monday - Saturday 7 AM - 7PM (not exact schedule, but availble to work during those times)

What’s the Job?

• Work with customers, buisiness partners, and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience.

• Assist via phone and email, handling customer concerns, offering solutions in a friendly and timely manner.

• Monitor delivery routes and process cancellations and change orders.

• Other assigned clerical/administrative duties for the role.

What’s Needed?

• Experience with Microsoft Office; Word, Outlook, Excel, Powerpoint

• At least one year of Call center experience

• High School Diploma or equivalent

• Ability to multitask and understand de-escalation techniques, and great problem solving skills, while providing exceptional customer service.

What’s in it for me?

• Working 40-45 hourly weekly

• Paid weekly with the option for direct deposit

• $16.00 hourly, with potentail OT at $24.00 hourly

• Manpower benefits; Medical, Dental, 401K, free college tuition.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.