Microsoft’s 1st party devices (including Surface , Surface Hub , Xbox and HoloLens) are an essential part of our transformation to a Mobile First, Cloud First company. The Microsoft Devices Services organization is responsible for delivering repair experiences at right performance levels (Return for exchange, Same Unit Repair, In-Field Repair models), enabling sales growth through Complete and Out-of-Warranty sales, and leading the industry in repairability and sustainability efforts with our future product roadmap.

The business team within Devices Services is looking for a Director of Business Development to drive our Devices Paid Services (Protection Plans, Out of Warranty and Spare Parts) business growth and strategy.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Develop strategy and execution plan to drive Devices Paid Services business growth.

• Identify and cultivate strategic partnerships to enhance Devices Paid Services.

• Analyze market trends, competition, and customer needs to inform business development strategies.

• Collaborate with internal stakeholders to align business objectives and ensure successful execution.

• Drive revenue growth through innovative business development approaches.

• Build and maintain impactful relationships with external partners and key stakeholders.

• Other

• Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business, Operations, Finance or related field AND 8+ years' work experience in program management, process management, process improvement

• OR equivalent experience.

• 3+ Years experience in business development, strategic partnerships, or related roles.

Preferred Qualifications

• MBA, plus a bachelor's degree in business, marketing, or a related field and 10+ Years relevant experience (e.g.: product management, strategy consulting, business/corporate development, or business strategy)

• Experience in the Service contract, insurance, consumer technology services, or related fields.

• Understanding of the technology industry and market dynamics.

• Excellent leadership and negotiation skills.

• Demonstrated ability to drive results in a dynamic and fast-paced environment.

• Strategic thinker with a track record of successful business development initiatives.

Business Program Management IC6 - The typical base pay range for this role across the U.S. is USD $124,800 - $266,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $159,000 - $292,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .