Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it is how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And you can rest assured that your wellbeing and prosperity are our priority.

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Role Summary:

Reporting to the Collections & Loss Mitigation Manager/Team Leader, the Bankruptcy Specialist is responsible for all loan portfolios through the current bankruptcy processes. The Bankruptcy Specialist works with members and/or bankruptcy attorneys to make sure all deadlines are met, and other tasks assigned by the Collections & Loss Mitigation Manager/Team Leader, the VP of Collections & Loan Servicing, or the EVP Member Support and Service Administration.

What You Will Be Doing:

Responsible for developing a working relationship with bankruptcy courts, counsel, and the board of trustees.

Able to research account issues as necessary and demonstrate effective problem-solving skills.

Process all bankruptcy accounts in accordance with policies, procedures, and processes in place.

Analyze and reconcile files to ensure proper posting of trustee payments.

Perform final reconciliations as bankruptcy accounts are discharged, dismissed, paid in full, etc.

Process and file proof of claim with the court. Bankruptcy claims will be filed electronically.

The Bankruptcy Specialist will make sure all assets are correctly reported and work with necessary parties regarding collection efforts.

Audit bankruptcy files for compliance with federal and state regulations.

Responsible for monitoring internal bankruptcies processing errors and collaborating with the team member and/or department to find common resolution.

Maintain working relationships with counsel and/or third-party vendors to file necessary court documents to protect credit union assets.

Ability to read, understand, and analyze loan and bankruptcy information to determine appropriate actions.

Must understand and perform Bank Secrecy Act (BSA) functions, as applicable to job responsibilities.

 Attend credit union training sessions, conferences, or seminars as approved by supervisor. 

 Maintain awareness and adhere to all policies and regulations established by the credit union.

Processes loan payments including bankruptcy and collection agency payments for posting. 

Maintains a high level of confidentiality within the accounts control function and administrative offices relative to any information received directly or indirectly at all times.

Maintains effective oral and written communication with all credit union members, vendors, and internal team members to ensure coordination and exchange of information for accomplishing credit union goals and objectives.

Works independently and as a team member while making rec