Description You might be the Customer Service Representative Robert Half is looking for, if you love building solid customer relationships. Are you an articulate, highly-skilled candidate? You could find an excellent career opportunity in this Customer Service Representative position. This long-term contract / temporary to hire Customer Service Representative position could be for you, if you're available to work in Sacramento, California. Candidates looking to work in a dynamic, rapidly-changing call center will be interested in this position.

What you get to do every day

• Be a part of business development by by actively cross-selling and referring customers

• Offer friendly, accurate customer service in a timely fashion

• Manage the fielding and sending of important written business correspondence

• Handle incoming telephone calls Requirements

• One year of experience

• Demonstrated ability to interact effectively with internal and external partners and clients/customers

• Experience using Microsoft Office

• Strong familiarity with Answering Inbound Calls

• Inbound Telephone Calls experience required

• Call Center Customer Service experience

• Foundational knowledge in Inbound Outbound Calls

• Strong communication skills, both verbally and in writing

• Supportive, positive attitude with a professional demeanour applied to all tasks

• Ability to simplify complex problems and build solutions

• Strong computer skills including customer database systems

  • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

• Experience performing extensive research to resolve complex customer inquiries

• Customer service and office administrative skills

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us toda

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .