Volt Workforce Solutions Order Support Specialist in Salt Lake City, Utah

Order Support Specialist in Salt Lake City, UT at Volt

Date Posted: 11/9/2018

Job Snapshot

  • Employee Type: Contingent

  • Location: Salt Lake City, UT

  • Job Type: Call Centers

  • Duration: 16 weeks

  • Date Posted: 11/9/2018

  • Job ID: 139285

  • Pay Rate $15.0 - $15.0/Hour

  • Contact Name Volt Branch

Job Description

We are seeking a Customer Service Representative to join our team in Draper, working for an Innovating Electric Car Company!

You will be responsible to educate, inspire, and skillfully guide potential customers through the vehicle purchase and configuration process.

Responsibilities:

-Communicate with our current and prospective customers via phone and email to support and prepare customers for their vehicle purchase.

-Possess superior interpersonal and communication skills, unshakeable moral fortitude, and a strong awareness of appropriate behavior when supporting customers.

-Provide information about the products and services

-Document and update customer records based on interactions

-Develop and maintain a knowledge base of the evolving products and services

Qualifications:

-Ability to build rapport with clients Be a team player.

-We want teammates with a proactive, never-fail attitude in the face of adversity and ambiguous situations.

-You should have the ability to work and motivate yourself independently while also working with teammates for the greater good of the team and company

-Self-motivated & passionate with ability to work effectively in a highly automated & collaborative environment

-Strong relationship management skills and the ability to explain complex technical concepts

-Positive and energetic phone skills, excellent listening skills, strong writing skills

-Excellent written and verbal communication skills

Volt is an Equal Opportunity Employer

In order to promote this harmony in the workplace and to obey the laws related to employment, Volt maintains a strong commitment to equal employment opportunity without unlawful regard to race, color, national origin, citizenship status, ancestry, religion (including religious dress and grooming practices), creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender identity, gender expression, marital or parental status, age, mental or physical disability, medical condition, genetic information, military or veteran status or any other category protected by applicable law.