Volt Workforce Solutions Entry Level Consumer Affair Analysts with College Degree in Santa Ana, California

Entry Level Consumer Affair Analysts with College Degree in Santa Ana, CA at Volt

Date Posted: 1/8/2019

Job Snapshot

  • Employee Type: Contingent

  • Location: Santa Ana, CA

  • Job Type: Administrative/Secretarial

  • Duration: 72 weeks

  • Date Posted: 1/8/2019

  • Job ID: 156585

  • Contact Name Volt Branch

Job Description

Volt has partnered with a leading automotive manufacturer in Fountain Valley to help identify multiple entry level Consumer Affair Analysts for immediate hire.

Responsibilities :

  • Support Customer Connect related activities including recall and service campaign activities

  • Generate reports from a single or multiple systems

  • Assists management with developing, generating and updating reporting of recalls and service campaigns

  • Generate, review and maintain documentation on system reports and charts

  • Identify, analyze and research trends, data errors or inconsistencies within the assigned business units

  • Monitor supply of campaign parts and dealer backorders and work with internal departments and parts suppliers to identify issues

  • Utilize the following applications to support assigned projects: Microsoft Office, Siebel CRM, AS400, QMF and SQL

  • Update customer facing documents, including but not limited to recall and service campaign content on websites, call center talk tracks and owner notifications

  • Interact with client contacts as assigned; exemplifying professional attributes

  • Complete ad hoc projects with tight deadlines which will require daily updates to client

Qualifications:

  • Must have a completed college degree

  • Experience with data analyzing and related tools

  • Ability to prioritize work and monitor progress and status of cases

  • Organizational skills with attention to detail

  • Excellent verbal and written communication skills with the ability to effectively communicate with operations team and client

  • Ability to collaborate effectively and work as part of a team

Pay rate is $23-25/hr based on experience. Hours are full time, M-F from 8am 5pm. Positions is are long term temp, estimated to last 1 year with potential to get hired on.

We will consider entry level college graduates looking to start their career.

To apply, submit resume today.

Volt is an Equal Opportunity Employer.

In order to promote this harmony in the workplace and to obey the laws related to employment, Volt maintains a strong commitment to equal employment opportunity without unlawful regard to race, color, national origin, citizenship status, ancestry, religion (including religious dress and grooming practices), creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender identity, gender expression, marital or parental status, age, mental or physical disability, medical condition, genetic information, military or veteran status or any other category protected by applicable law.