Description

In this role, the Director, AWS Global Sales Operations will be the key trusted partner to the AWS Global Sales (AGS) leader, developing and executing the strategy, leading the global geo and area level field sales organizations globally that will accelerate field productivity, continuously evolve forecasting models, analyze historic results and be a trusted partner to the VP, AWS Global Sales (AGS) leader making recommendations based on those analyses – all in an environment of growth and increasing complexity. This role leads both a global team of field business operations professionals and central functions in AGS in the insights and analytics domain, annual planning, strategy, and central business operations, etc. This individual will need to collaborate effectively with internal stakeholders, cross-functional teams, and external vendors to solve problems, drive siloes into a unified operating model, be an empathetic change agent, manage programs that drive results at scale and champion the ability to invent and simplify the seller and field experiences to allow our sellers to spend more time, with more insights with customers. As a member of the leadership team, this role will be working with regional and global AWS leaders across multiple functions to develop, implement and manage the business processes, systems, reports and strategies that optimize Business functions to meet organizational goals and initiatives.

The role will drive the management cadence of the business including mechanisms such as OP1/2; 2x2; and weekly, monthly and quarterly reporting. The role drives improvements and updates to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data for our customers. This position also manages the proposal, administration and execution of the global targets and goals, headcount plans, including market segmentation and proposing improvements to the business to increase its effectiveness in driving desired results.

The successful candidate will be an excellent organizational and inclusive people leader, who can hire and develop the best diverse talent across their organization including coaching and developing senior direct reports. They will be a master at driving results via empowering and scaling people. They will be a superb written and verbal communicator. They will be comfortable presenting to the senior AWS leadership and influencing regional and global stakeholders across the Sales organization. They will be able to see round corners by identifying critical internal and external trends, they will be detail orientated, with a passion for inventing and simplifying to deliver operational excellence at scale. They will work backwards from their internal and external customers; they will be able to roll-up their sleeves working directly with models and data as well as ideating and driving strategic priorities for the AWS Global Sales organization.

Key job responsibilities

• Key partner of AGS Global Sales leader and leadership team

• Closely partner with field sales leaders and field sellers to accelerate sales productivity by understanding and eliminating key blockers

• Work with senior leadership to define strategy and run the management cadence for the business

• Collaborate on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions

• Working with leadership, lead the initial proposal of annual goals, budgeting and ongoing forecasting processes

• Creative, hands-on problem solver that can operate in an agile environment

• Lead the development and provision of routine and ad-hoc analytic reports to senior management regarding, business development initiatives, customer segment performance, performance against goals, etc. Ensure reports contribute to business insight and decision-making, and minimize overall report burden

• Lead the modelling and development of recommendations

• Maintain thorough knowledge of existing and emerging 3rd party data sources as needed for analytics

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

Basic Qualifications

• Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or related field

• Significant experience in a senior leadership role in Finance, Sales Operations, enterprise sales, Business Development, or other related fields. Experience leading large, complex organizations

• Proven experience with the development and implementation of systems/tool utilized for CRM, sales compensation, revenue reporting, forecasting, sales force automation, etc.

• Strong attention to detail and ability to influence with data

• 10+ years of managing large, globally diverse teams and developing talent

• Strong business-process design experience

• Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results

• Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly

• Strong written and verbal communication skills, with a track record of presenting to senior management

Preferred Qualifications

• Experience working within a high-growth, technology company

• MBA or other relevant advanced degree

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $210,300/year in our lowest geographic market up to $313,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.