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Providence St. Joseph Health Director of Nursing - Acute Care/ED Services in Seattle, Washington

Description ROLE: The Director is accountable for the operations of the inpatient nursing units. Responsible for the quality assessment, implementation, coordination, evaluation, and standardization of system wide inpatient care. Works in collaboration with the Nurse Executives, the Chief Nursing Officer, Support Services, Service line Directors and Medical Directors for the services. The Director plays a key leadership role in physician relationships, service excellence commitments for customer and staff and fiscal management. The Director is the focused clinical leader for Acute Care Services. As such she/he is accountable for the quality assessment, implementation, coordination, evaluation, and standardization of system wide patient care. The Director also plays a key leadership role and participates in building and maintaining physician relationships, program development, customer satisfaction, budget preparation and execution, and works as appropriate with Marketing and Community Relations. The Director integrates with the organization's operations, participates in performance improvement activities and ensures professional and regulatory compliance is achieved in all areas of responsibility. With passion, skill, creativity, respect, and a positive approach, the Director assumes accountability to peers, and functions as a strong team player in caring for patients. With self-direction and the ability to multitask, the Director assesses needs and patient expectations, delivers "best practice" to each patient and family member under his/her care. Collaborates with other team caregivers to achieve increased patient satisfaction, set and exceed patient expectations. Our nursing practice reflects the values of collaboration, communication, coordination, integration, and empowerment, and establishing patient expectations. ESSENTIAL FUNCTIONS: Develops and implements standards and processes for the inpatient units that guide and support the delivery of patient care that are in compliance with professional, regulatory, and community standards. Supports and maintains services and programs to improve patient outcomes throughout the continuum of care. Provides direction, leadership and coordination of the Acute Care Services. Continually evaluates staffing levels based on patient care needs and acuity, changing health care environment, budgetary requirements and staff competency. Makes clinical rounds to evaluate patient care and provide positive feedback. Supports technology and information systems to enhance the clinical and service needs of customers. Assesses local and national trends and makes recommendations for changes in delivery systems. Establishes and maintains visible leadership role in clinical areas. Continuously works with physicians to assess and improve clinical outcomes and implement evidence based practices. Evaluates the performance of care and services provided with staff and physicians. Participates with business development and other service lines as requested in strategic planning, program development and marketing strategies. Serves as a coach and mentor to facilitate the success of colleagues and team members. Works with team members to define outcome driven goals and assist them in formulating a plan to achieve those goals. Ensures that performance improvement is included in each unit's goals for the year, and assists in establishing metrics for each area. Oversees budget preparation on the units. Is responsible for department's fiscal management. Communicates fiscal expectations for areas of responsibility to managers and works with them to achieve goals. Articulates the organization's mission, values, and vision and assists employees to understand how their jobs contribute to achieving organizational goals. QUALIFICATIONS: Required Education and Experience Masters Degree Nursing or

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