The Company TrueBlue, Inc. (NYSE:TBI) is the people company. We were founded on the idea that by connecting people and work, we can help our clients grow their businesses while growing ours. Since our first office opened more than 30 years ago, we've grown to a leading global provider of specialized workforce solutions with annual revenue of $2.3 billion. In 2022, the company connected approximately 611,000 people with work to approximately 84,000 businesses in a wide variety of industries through our staffing, on-site workforce management, and recruitment process outsourcing services. Today, TrueBlue operates three business segments: PeopleReady, PeopleManagement and PeopleScout. TrueBlue has repeatedly been recognized as one of Forbes Magazine's "Most Trustworthy Companies" in recognition of its solid corporate governance and accounting transparency. We are committed to transparency and delivering the best financial reporting to our internal leadership and to our stockholders. We recruit strong talent that has potential to grow beyond the role initially hired and into future organizational leaders. The Role TrueBlue has an exciting career opportunity for a Director of Associate Payroll within the Billing and Payment Shared Services team. This is a key leadership role within our shared services organization. This position reports to the Vice President of Associate Payroll and Accounts Receivable and is responsible for overseeing the performance of associate payroll processes for two of Trueblue's brands - Peopleready and PeopleManagement. Our payroll systems impact the lives of over 250K employees and associates, using either daily or weekly payroll cycles Our company provides staffing solutions for our customers in a dynamic environment, where we are committed to meeting our customer and associate needs. We provide staffing services for customers utilizing a branch network that operates in all 50 states of the United States, Canada and Puerto Rico. To service the unique needs of our customers, each brands operates using different pay-bill solutions. Collaborating closely with Legal Compliance, Field Operations, and back-office teams, you will provide easy to use, compliant payroll solutions for our associates and customers. You will drive process improvements including ongoing vendor, process, and system enhancements to ensure optimal performance in the delivery of associate payroll. In this key leadership role, you will interact with Executive and Senior leaders on all Payroll related items. This role sets the strategic direction for a high-performing, service-oriented team, while driving compliance, innovation, and continuous improvement. Ideally, this will be a hybrid role with a blend of at home/Seattle/Chicago office work, but we are open to fully remote depending on the location/candidate. Your key responsibilities include: People Management: Coach and develop team members on both the US and India teams to achieve their potential, elevate their skills and knowledge, and do their best work. Provide prioritization and clear direction for the many demands that face our payroll teams. Remove barriers to the team to drive results and team success as a servant leader. Build department structures and strategies to provide career opportunities for the collective global team. Build on and maintain a culture of empowerment, inclusiveness, collaboration, and continuous improvement. Create and maintain a positive team environment, conduct team meetings, provide recognition, and celebrate successes. Develop a culture among the teams that delivers a high level of customer service. Strategy and Process Management: Develop, champion, and implement a strategic vision for Associate Payroll including people, process, and system strategy. Establish and manage departmental goals and objectives. Allocate resources and manage changing prio