Credit Collections Analyst – Tampa, FL

Kelly Outsourcing & Consulting Group (KellyOCG), a managed solution provider and business unit of Kelly Services, Inc., is currently seeking a Credit Collections Analyst at one of our Global clients in Tampa, FL. This role is a full-time, fully benefitted position.

As a KellyOCG employee you will be eligible for Medical, Dental, 401K and a variety of other benefits to choose from. You’ll also be eligible for paid time off, including holiday, vacation and sick/personal time. All KellyOCG employees receive annual performance reviews.

Title: Credit Collections Analyst

Location: Tampa (33637)

Hours: M-F 8am-5pm

Pay: open, plus benefits and PTO

Duration: long term contract

Job Description:

• Establish credit limits, initiate collection activity and control order release for US accounts.

• Assist in the analysis and reporting of key department and customer metrics.

• Analyze and evaluate accounts on hold and managing the past due accounts to reduce the risk of bad debt write-offs.

• Evaluates the financial condition of potential customers and existing customers to ensure credit policies are enforced.

• The credit analyst also supports the cash application process in a back-up capacity.

Key Responsibilities:

• Evaluates accounts on hold, releases held orders and evaluates past due to reduce the risk of bad debt write-off s by contacting customers to secure payment/follow up on overdue balances/resolves issues, and maintain detailed files on all past due accounts

• Manage credit limits within policy and procedure guidelines.

• Manage incoming customer inquires

• Achieve metrics on past due balances while managing 30 Inbound and 50 Outbound phone calls per day and 50-100 orders released per day

• Recommend bad debt write-offs and accounts for collection

• Evaluate credit risk; approve changes on new account set-ups.

• Perform system and process related projects.

• Assists customers by researching issues concerning the customer s statements and or invoices.

• Ensure adherence to SOX Internal Controls.

Qualifications:

• Minimum of 2 years in Credit Accounting environment and dealing with external customers

• Collections experience

• Proficiency with Excel, MS Word, Outlook, and other desktop applications

• SAP experience preferred

• Knowledge of standard and specialized collection procedures

• Excellent time management, multi-tasking and organization skills

• Customer focus and results oriented.

• Empowered, persistent, results oriented

• Ability to work in a global team environment

• High school diploma or equivalent

Apply now for immediate consideration!

Please do not contact your local Kelly branch office as it is not filling this position.

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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly ® Engineering/Technology – Project Services?

Looking to work with leading project management organizations at top companies around the world? That’s where we come in. At Kelly Engineering and Kelly Technology, our Project Services Teams create expert talent solutions to solve the world’s most critical challenges. We connect you with opportunities to work on intriguing, innovative, and high-visibility projects—all with a schedule that works for you. Do you prefer the variety and flexibility of short-term projects? Or are looking for a long-term opportunity? Either way, our connections and expertise will help you take your career exactly where you want to go. That’s just good planning.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.