This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6314337

The Primavera Foundation - Pathways Out of Poverty

https://primavera.org/job/outreach-services-program-manager/

Outreach Services Program Manager

Description

JOB SUMMARY

Primavera Foundation is a non-profit organization that has been strengthening the

Tucson community since 1983 through housing, workforce development and

community engagement programs and services. Each year, Primavera helps as

many as 8,000 people on their pathway out of poverty. The Outreach Services

Program Manager will join an experienced and energetic team that leads with

wisdom and compassion. The Outreach Services Program Manager will oversee

operations for outreach programs for people experiencing homelessness including

program development and implementation of a new mobile component. This

position will provide the day-to-day support for a small team, providing leadership

and ensuring successful program outcomes including: engaging, enrolling,

navigating and housing individuals experiencing homelessness. This role requires

excellent communication and organizational skills, a positive outlook and

commitment to our mission.

Responsibilities

PRIMARY DUTIES AND RESPONSIBILITIES

Working closely with other program leaders, provide day-to-day support and

oversight of outreach program operations including staff hiring and training

in conjunction with HR, staff supervision, partnership development and

coordination, and program documentation and evaluation.

Implement and oversee operating policies and procedures for outreach

program components, ensuring consistency with Primavera standards,

government partner regulations, service delivery standards and other

contractual responsibilities.

Review and evaluate program activities, making suggestions for change as

needed to maintain best practices, increase effectiveness and ensure

programs meet the needs of participants, funders and the community.

Monitor ServicePoint/HMIS and ETO data quality reports ensuring

compliance with agency and funder data standards.

Conduct regular audits of participant files according to agency policy.

Ensure confidentiality of participant information for all outreach programs.

Hold 1:1 meetings with program staff and conduct a monthly team meeting

for information sharing, troubleshooting, idea generation, team alignment

and understand objectives, goals and responsibilities. Ensure completion of

team training, team building and collaboration opportunities.

Prepare a biweekly schedule for program staff ensuring proper coverage

and effective utilization of staff hours and transportation vehicles.

Work with staff to manage donations of food, clothing and hygiene items

and ensure proper disbursement and storage.

Actively participate in Tucson Pima Collaboration to end Homelessness

(TPCH) General Council meetings, Outreach Committee meetings, and

other related work groups as needed.

Complete and submit monthly, quarterly, and annual reports.

Work with other managers and directors to troubleshoot service barriers,

along with team members, for participant issues.

Manage collaborative efforts with partner agencies to ensure proper

representation of outreach team.

Hiring organization

Primavera Foundation

Employment Type

Full-time

Date posted

October 30, 2023

Primavera Foundation We provide pathways out of poverty through safe, affordable

housing, workforce development and neighborhood

revitalization.

https://primavera.org

Participate in annual regional Point in Time (PIT) count.

Qualifications

PREFERRED QUALIFICATIONS

Masters Degree in social work or a related field

2-3 years working in homelessness services, with progressively responsible

experience in staff management.

1-3 years working with people experiencing mental, behavioral health,

substance use

Certification in Addiction Counseling

Proficiency with ServicePoint/HMIS and ETO

A passion for helping people experiencing chronic homelessness

Must be flexible, innovative, and a creative problem-solver.

Must have the ability to communicate effectively across all aspects of the

organization, including clients, team members and management

Experience with Housing First and client-centered care

Experience in professional coaching and professional development of staff

Experience with managing a growing and agile field-based team

PHYSICAL ENVIRONMENT/CONDITIONS

A combination of indoor business office and off site/community

environments.

Attendance at outdoor and community events throughout the year

Current drivers license, reliable transportation and ability to travel to various

office locations, properties and events

Contacts

To apply for this position, please submit a cover letter and resume via email

to jobs@primavera.org.

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Primavera Foundation We provide pathways