Volt Workforce Solutions Customer Service Representative in Vista, California

Customer Service Representative in Vista, CA at Volt

Date Posted: 11/1/2018

Job Snapshot

  • Employee Type: Contingent

  • Location: Vista, CA

  • Job Type: Administrative/Secretarial

  • Duration: 48 weeks

  • Date Posted: 11/1/2018

  • Job ID: 143647

  • Pay Rate $17.26 - $24.3/Hour

  • Contact Name Volt Branch

  • Phone 760/710-3664

Job Description

Volt is looking for Customer Service (Optical) Representatives in Vista, CA

Volt Workforce Solutions has excellent employment opportunities for an "Optical" Customer Service Representative. One year as dispensing Optician required, ABO certified preferred.

Essential Functions of the Job:

  • Status jobs

  • Take orders over the telephone

  • Call Accounts

  • Respond to routine to complex inquiries from doctors and clients

  • Investigate and resolve routine to complex customer complaints and grievances

  • Enter data into database

Competencies:

  • Verbal Communication (clear pleasant speaking voice and professional demeanor)

  • Listening

  • Problem Solving

  • Customer Service Orientation

  • PC Proficiency

  • Math Aptitude

  • Written Communication

Company Culture:

  • Uses quality service skills to provide exceptional service to internal and external customers

  • Willingness to do whatever it takes (within guidelines) to satisfy the customer

  • Team player

Equal Opportunity Employer

In order to promote this harmony in the workplace and to obey the laws related to employment, Volt maintains a strong commitment to equal employment opportunity without unlawful regard to race, color, national origin, citizenship status, ancestry, religion (including religious dress and grooming practices), creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender identity, gender expression, marital or parental status, age, mental or physical disability, medical condition, genetic information, military or veteran status or any other category protected by applicable law.