Volt Workforce Solutions Customer Service Rep I in VLG OF LAKEWD, Illinois

Customer Service Rep I in VLG OF LAKEWD, IL at Volt

Date Posted: 11/7/2018

Job Snapshot

  • Employee Type: Contingent

  • Location: VLG OF LAKEWD, IL

  • Job Type: Call Centers

  • Duration: 48 weeks

  • Date Posted: 11/7/2018

  • Job ID: 147723

  • Pay Rate $15.5 - $15.5/Hour

  • Contact Name Volt Branch

  • Phone 815/479-6738

Job Description

Now Hiring Call Center Customer Service Representatives!

This is your opportunity to join the team at a leading equipment and supply company.

We are looking for Customer Service Representatives that can provide excellent customer service to our clients.

Focus: Customer Service, taking incoming phone calls and order processing

Job Details:

The customer service representative is responsible for providing effective customer service for all customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.

The customer service representative will be working in a call center environment answering up to 100 calls daily. The target is to ensure excellent service standards and maintain high customer satisfaction.

Training Hours: 7:30am-4:00pm, Monday through Friday

Training duration: 8 to 10 weeks

Regular hours after training period: 9:30am-6:00pm, Monday through Friday

Pay Rate : $15.50 per hour

Requirements:

  • Must have knowledge of administrative and clerical procedures and systems such as word processing, excel, managing files, and excellent data entry skills.

  • Must have call center experience is a plus /taking incoming calls

  • Must have high school diploma and upon receiving an offer of employment, candidates may be required to clear a drug and background screening process.

Volt is also an Equal Opportunity Employer

In order to promote this harmony in the workplace and to obey the laws related to employment, Volt maintains a strong commitment to equal employment opportunity without unlawful regard to race, color, national origin, citizenship status, ancestry, religion (including religious dress and grooming practices), creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender identity, gender expression, marital or parental status, age, mental or physical disability, medical condition, genetic information, military or veteran status or any other category protected by applicable law.